On android Gmail is not syncing

Here we discuss some general symptoms of sync issues for Gmail on Android and also provide the step by step instructions to troubleshoot sync problems.

General signs of sync issues for the Gmail app for android device:

1. Problems in sending a mail, or mail is jammed in send
2. Problems in receiving a new mail
3. Issues for opening or reading a mail
4. Inbox is not loading
5. Error message of “account not synced”
6. Not getting any notification for new messages
7. App performance is very slow.

Troubleshooting steps to resolvesync issues:

Does your device have active data connection?

To check out, whether your internet connection is working or not, you can open any website in your device web browser. If the URL link that you’d entered in your browser is opened it means you’re internet connection is working.

If “No”:

In case your data connection is not working then Gmail will not sync you’re on your device. For the sync of App make sure mobile internet connection or Wi-Fi connection are turned on. If after turning on data connectivity still you’re sync is not working then restart troubleshooter.

If “Yes”:

On various android phones, you can switch off sync for entire apps at once. You may have
switched off sync on intention or by mistakenly.
Try switching sync off and on some times, even if it was already on.

>Learn how to figure out sync setting:

On your device, you usually find sync icon that keeps your sync off and on. You may find it on the top of your home screen or in your notification menu. You can also manage this setting by going to settings then data usage, then menu (the sign for menu is=) at the bottom of device, then auto sync data.

Did switching on and off, solve your problem?

If “Yes”

e are happy to hear your problem is resolved.

If “No”

Confirm for Gmail sync is on

1. In your device open Gmail app.
2. Go to menu. It’s sign =
3. Now go to settings.
4. Select an account.
5. Ensure that “sync Gmail” is checked
Additional troubleshooting for particular problems

Notifications:

if the app have start syncing correctly but except for your notifications, you’d need to “check your notification settings”

Mails jammed in outbox:

trying to delete mail with large number of attachments that may be block in outbox. Hold and press the mail to select it and then delete.

Did the process of turning on sync resolve your problem?

If “Yes”

We are happy to hear your problem is resolved.

If “No”

If still sync is not working on your device after turning on the sync then you need to restart your device. Just switch off your mobile and switch it back on.

Did restarting your mobile solve your problem?

If “Yes”

We are happy to hear your problem is resolved.

If “No”

If still sync is not working on your device then check your mobile’s storage. When your device is in out of storage condition, Gmail will stop syncing. In case you’ve received notification regarding low space or memory, you’ll need clear some data to make space on your device. If you want to check you’re device storage capacity, simply go to settings and then storage.

Learn a few methods to clear space in your device:

1. Uninstall the apps that you’d no need or use
2. Remove downloaded or unwanted files, or transfer files to your PC or other storage device.

3. Delete content from Google play that’s kept for offline use.

Did checking your mobile’s storage resolve the problem?

If “Yes”

We are happy to hear your problem is resolved.

If “No”

Verify your account password and notification.
Do you have gotten any notifications regarding sign –in or password issues? If yes, go to your
notification and confirm that you’ve entered correct password and email address.

Did checking your account password and notification solve the problem?

If “Yes”

We are happy to hear your problem is resolved.

If “No”

Check Gmail app on PC or other device

Open the mail.google.com link on a computer system to check if there any problems with the Gmail server on your mail account. Except the server problems, if you experienced any access problems or server error message related problems on your computer system then it may affect sync with Gmail app.

Did checking Gmail app on computer system resolve your problem?

If “Yes”

We are happy to hear your problem is resolved.

If “No”

If the method of checking Gmail on system went in vain then you can clear your Mobile’s Gmail application data in order to resolve the issue.

Follow the below steps to resolve the problem.

1. On your device, open the “settings”.
2. Choose the menu option alike to “apps” or “applications manager”
3. Search and choose “Gmail” in the list. You may require to swipe screen to right side to search it under “all”

4. Go to the “clear data”
5. Touch “OK” when asked.
6. Restart your mobile.

Did clearing Gmail app data resolve the problem?

If “Yes”

We are happy to hear your problem is resolved.